Hard Drive Recovery
DHE provides recovery service on a full range of hard drives and operating systems including:
IDE, EIDE, SATA and SCSI hard drive assemblies All makes and models of laptops and notebooks
Operating Systems:
- UNIX
- Novell
- Windows
- DOS
- XENIX
- Linux
- MAC
- And more!
RAID Data Recovery
Our dedicated team of RAID engineers are trained to handle all of the current server hardware platforms as well as commonly used legacy systems utilized in the market today.
Complex fault-tolerant systems can also suffer from a crash. Often, failure to correctly implement these systems leads to point of malfunction and can cause data loss. This is human error and not shortcomings of the technology used or the design of the array.
Even the best-configured system can fail due to:
- RAID Controller failure
- Multiple drive failure
- Accidental replacement of media components
- Accidental reformatting of drives or whole array
- Array configuration lost
- Intermittent drive failure resulting in array degradation
- DHE has extensive experience in recovery from failed RAID's, including parity-distributed and basic spanned or striped volumes. We only require the active members of the array in order to recover lost data – no controllers, cables or enclosures.
- If you are asked for the original RAID controller or array system by a data recovery company, be careful – you may be risking recoverable data to an inexperienced firm!
Every single RAID data recovery case which arrives at our labs receives high priority importance because we know and understand them to be a top priority for most organizations. Our disk recovery process, coupled with our ability to produce a safe sector-to sector dump of the complete volume, allows us to process an array as a collection of image files. Recovery of crashed members of the array is similar to hard drive recovery procedures.
All further procedures to recover data from array members are done on the raw images, leaving original drives intact. Our advanced software tools will extract the data from the images. When a drive image is not available, the tools can reconstruct the data 'on-the-fly' in the same way that the RAID rebuild process would have done on the original system.
After determining what steps will be necessary to complete your recovery, we will contact you for approval . No work will be done without your approval. As soon as you approve the quotation, our engineers will continue with the recovery process.
Exchange and Mail System Recoveries
E-mail servers are an integral part of businesses' ability to succeed in today's environment. A critical services database that changes very often, such as messaging and collaboration data, should be fully protected by a well-tested backup solution. However, back-up devices can also fail leaving the client with serious problems. Standard repair utilities within the mail applications can cause further damage if media failure or structural damage has occurred. In fact, these routines will often increase the damage.
Using our industry recognized expertise in recovery on any kind of media or drive configurations, we can recover Exchange Server .EDB, .STM and .LOG files prior to the repair of the database itself.
We support Microsoft Exchange Server versions 5.5, 2000 and 2003.
Our Microsoft Certified Engineers are able to recover the mailboxes located in the Information Store from just about any kind of "Jet Engine Error", "Read Verification Error", database corruption, over sized files or problem with the Information Store files in general.
- Typical situations:
- Inconsistent file state
- Dirty shutdown
- Corrupted header information
- Write errors
- Duplicate keys (Identifiers)
- Deleted mail boxes
- Our engineers can recover your email-boxes that are in your Exchange Server database file or repair the database file itself.
Standard service included:
- Recovery of email addresses from Active Directory storage
- Recovery of folders, messages and file attachments
- Recovery of notes, contacts, tasks and appointments
- Recovery of creation dates for all objects
- Formatting recovered for RTF and HTML messages
- DHE also has the capabilities to recover your Exchange Server Information Store Files from many forms of backup tapes.
***Widely available recovery utilities can delete valuable data!
Make a copy of your .EDB, .STM and .LOG files prior to:
Attempting to attach or repair a damaged Information Store
Opening a tech support case with Microsoft Sending your database to any other company After determining what steps will be necessary to complete your recovery, we will contact you for your approval.
No work will be done without your approval. As soon as you approve the quotation, our engineers will continue with the recovery process.
Other Media Recovery
With the changing technology in today's world, DHE stays on the cutting edge to insure we are able to work with all the newest forms of media on the market. We not only recover standard media, we can and have recovered a number of other types of data storage devices, including digital cameras. Through techniques and software developed in our research and development lab, DHE is also able to recover:
- Micro Mini Disks
- Digital Videodisk
- Smart Media
- Compact Flash Disk and more!
- Cell Phones
- PDA's
- Blackberries